Reviewed · PUERTO DE LA CRUZ TOURS
Puerto de la Cruz City Tour with Transfers
Puerto de la Cruz is a good counterpoint to Tenerife’s southern resorts. This transfer takes you north to a town of sea pools, black-sand beaches, leafy squares, and old streets, then gives you the day to choose your own route. You are not joining a guided sightseeing walk. You are buying a practical ride and several hours of free time.
I like two things here: hotel pickup removes the public-transport hassle, especially from resorts where reaching the north can take close to three hours, and you control the day. You can swim at Lago Martiánez, stroll Playa Jardín, shop around the center, or combine several sights without being herded from one stop to the next.
The trade-off is clear: transport organization can be uneven. Pickup and return times may run late, the coach may make extra resort stops, and communication with the driver may be difficult. Bring your own map and confirm the return meeting point carefully.
Key points at a glance

- A north-coast change of scene: Puerto de la Cruz feels very different from Tenerife’s southern resort towns.
- Free time, not a guided tour: You decide how to spend the main part of the day.
- César Manrique’s work shapes the visit: Lago Martiánez and Playa Jardín both carry the mark of the celebrated Canarian artist.
- The bus is the main value: At $28.59, the price is attractive if public transport from your hotel would be slow or complicated.
- Bring a plan: A map, a few saved locations, and a firm return time will make the day much easier.
- Allow for transfer delays: The ride home may take longer because of resort drop-offs.
Why this trip makes sense from Tenerife’s south

Tenerife’s southern resorts are sunny, modern, and built around beaches and hotels. Puerto de la Cruz gives you a different side of the island. It has a more established town center, a traditional square, seaside promenades, public bathing complexes, and a cooler northern setting that can bring cloud or rain.
That contrast is the real point of the excursion. You are not paying for a full guided introduction to northern Tenerife. You are paying to get there without renting a car or working through several public-bus connections.
From places such as Golf del Sur, the public transport journey can take nearly three hours if connections work in your favor. A direct coach transfer makes the north much more manageable. The exact drive depends on your pickup resort and the number of stops, but the convenience is strong for a modest $28.59.
I would think of this as a town visit with organized transport, not a conventional tour. That distinction matters. If you want someone to explain the churches, streets, and local history as you walk, this is not the right choice. If you want a reliable-enough ride and the freedom to set your own pace, it can be good value.
The overall rating provided for the experience is 3.6 out of 5 from 23 ratings. That middle-ground score fits the product well. The destination earns strong praise, while the transport arrangements are the part that needs patience.
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Getting picked up from the southern resorts
Pickup is available in a long list of southern Tenerife areas, including El Médano, Golf del Sur, Costa del Silencio, Los Cristianos, Playa de las Américas, Callao Salvaje, Playa Paraíso, Playa San Juan, Alcalá, Playa de la Arena, Puerto Santiago, and Los Gigantes.
You select your hotel information when booking, but do not assume the coach will stop directly outside your accommodation. The operator confirms the exact time and meeting place by email, and the pickup point may be nearby rather than at the hotel entrance. Check your spam folder if the message does not arrive.
The pickup information is supposed to arrive at least 48 hours before the activity. I would save it on your phone and write down the meeting point as well. That small step matters because the return arrangement is less forgiving than the outward trip.
The transfer runs daily from the southern area, except for Los Gigantes and Puerto Santiago, where pickup is listed only on Monday, Wednesday, and Friday. If you are staying somewhere else, you need to contact the operator before the day of travel to arrange pickup.
The vehicle is air-conditioned and can carry up to 55 people. That makes this a group transfer rather than a small, personal outing. Seats have been described as uncomfortable, and reclining seats can make the journey tighter. If you care about comfort, board promptly and keep your expectations realistic.
Plaza del Charco: start with the town center

Plaza del Charco is the natural place to get your bearings in Puerto de la Cruz. The name means Puddle Square, a reference to seawater that once collected in the middle of the plaza. Today, the square has a fountain, a taro tree, Indian laurels, and tall palms.
This is not an admission-ticket attraction. It is a public square where you can pause, have a drink or meal nearby, and begin walking through the town. The square has been renovated, but its role as a popular meeting place remains.
I would use Plaza del Charco as your starting point if you want a simple town day. From here, you can choose between shopping streets, the waterfront, Lago Martiánez, or a longer walk toward Playa Jardín. The official timing lists about 30 minutes for the square, but because your day is free-form, you are not locked into a formal 30-minute stop.
The main warning is orientation. You may have several hours in town, and there is no local guide handing you a route map. Before leaving the coach, save Plaza del Charco, Lago Martiánez, Playa Jardín, and your agreed return point on your phone.
Lago Martiánez and César Manrique’s sea pools

For many people, Lago Martiánez will be the best use of the day. This coastal complex was designed by César Manrique, whose work often joined public art, local building traditions, water, and volcanic forms. Here, the centerpiece is an artificial seawater lake holding 27,000 cubic metres of water.
The complex also has four adult pools and three children’s pools. Sculptures, native plants, bars, restaurants, and refreshment stands make it more than a place to swim. Even if you do not enter the water, the design gives you a strong example of how Puerto de la Cruz reshaped its shoreline.
Admission is not included, so budget for the entry charge separately. The supplied information does not give the current admission price, so check it before departure if swimming is central to your plan.
The listed time here is two hours. That is enough for a useful visit, though you should allow time to change, eat, and return to the meeting point. If you want a relaxed swim and lunch, Lago Martiánez could easily become the main event of your day.
I like this option for visitors who prefer a defined activity rather than wandering. The complex is easy to understand once you arrive, and its design gives the stop more character than an ordinary municipal pool. The drawback is that pool admission is an extra cost, and spending the whole day here means giving up time in the old center or at Playa Jardín.
More city tours in Tenerife:
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Playa Jardín: beaches with a designed setting

Playa Jardín is actually a beach complex made up of Playa Jardín, Playa Chica, and Punta Brava. César Manrique designed the area to connect the shore with gardens, local plants, waterfalls, rocky caves, and paths along the coast.
Admission to the beach area is free. You can walk along the promenade, sit near the shore, or spend time among the gardens without paying for an attraction. This makes Playa Jardín a sensible choice if you want to keep the day inexpensive after paying for the transfer.
The listed visit time is two hours. That gives you enough room for a coastal walk and a pause by the beach, but the weather can affect the appeal. Northern Tenerife can be cloudier than the south, and the information for this activity specifically notes that poor weather may lead to cancellation or a change of date.
The meeting details require care here. Some practical accounts describe being dropped near Playa Jardín, while other arrangements may use a different town point. Do not rely on a general assumption. Confirm exactly where the coach leaves you and where it will collect you.
If you choose Playa Jardín, set a return alarm well before the agreed time. The beach and promenade are more spread out than a single town square, and a casual walk can take you farther from the bus than expected.
Building your own six-hour plan

The stop list repeats several attractions, but you should not read that as twelve separate guided stops. The experience gives you free time in Puerto de la Cruz, with Plaza del Charco, Lago Martiánez, and Playa Jardín offered as possible places to visit.
A practical plan could look like this:
- Start at Plaza del Charco and spend time in the center.
- Walk toward Lago Martiánez for the pools and César Manrique design.
- Eat nearby or return toward the old town.
- Finish at Playa Jardín if the weather is comfortable.
- Return to the confirmed pickup point early.
Another plan is to spend most of the day at Lago Martiánez, especially if swimming is your priority. You could also make shopping the main focus. The shopping area has been singled out as a strong part of the town experience, so this outing may suit you if you want a change from hotel shops and southern resort stores.
The key is not to attempt everything without checking distances. You may find the center, sea pools, and Playa Jardín manageable in one day, but your pace, the weather, and the actual drop-off point will affect the amount you can cover.
You also need to provide your own entertainment. There is no guide in Puerto de la Cruz, no scheduled commentary, and no included meal. I would download a map, note a couple of lunch options, and decide in advance which one attraction matters most.
The return journey needs extra attention
The outward journey is the easy part: board at the confirmed pickup point and ride north. The return can be less direct because the coach may visit several southern resorts before reaching your stop.
This has caused two practical problems in the past. First, a late departure can reduce your free time. Second, the drop-off route may differ from the morning route, making the ride home longer than expected.
Communication can also be an issue. The driver may not understand requests to change your drop-off point, and the original passenger-checking staff member may not remain with the group for the entire trip. I would not count on changing locations at the last minute.
Write down your accommodation area, the official pickup point, and the operator’s contact details. If you are unsure where to wait, ask before leaving the bus in Puerto de la Cruz. Waiting in the correct place is much easier than trying to find the coach later.
The transfer may be scheduled around the published operating hours of 11:30 a.m. to 5 p.m., but your confirmation email is the authority for the actual collection time. Keep your phone charged and do not wander far from the agreed point near departure.
Is $28.59 good value?

At $28.59 per person, the price is attractive if you are staying in southern Tenerife and want to see Puerto de la Cruz without hiring a car. The cost includes the air-conditioned vehicle and hotel pickup and drop-off from selected hotels. It does not include food, drinks, entrance to Lago Martiánez, or a local guide.
The value drops if you mainly want a guided tour. You would still need to organize your own sightseeing, and a long return route can make the day feel less efficient. It also drops if you are staying close to Puerto de la Cruz and can reach the town easily by another method.
For a couple or family, the transfer can save the effort of coordinating buses. For a solo visitor, it offers a straightforward way to reach the north, though a public bus may cost less if you are comfortable with the journey and timing.
I see the price as payment for convenience, not for a premium sightseeing service. That is a fair deal when your main goal is simply to get north, walk around, and return the same day.
Who should book this Puerto de la Cruz day?
I would recommend it to you if you are staying in the south, do not want to drive, and are happy exploring independently. It is especially suitable for people who want a flexible day at Lago Martiánez or Playa Jardín rather than a tightly managed schedule.
Families may appreciate the stroller-friendly setup and the choice of beaches, pools, and open public areas. Most people can participate, but pets are not allowed.
I would be cautious if you need precise timing, excellent seat comfort, or detailed explanations from a guide. The group can reach 55 people, and the coach may be late or take a longer route on the way back.
Free cancellation is available until 24 hours before the start time for a full refund. Changes made inside that 24-hour window are not accepted, and poor weather may lead to a new date or a full refund.
Should you book it?
Book this experience if you want an affordable transfer to a very different Tenerife town, and if independent sightseeing suits you. Plan on visiting one main attraction, save the meeting point, and keep extra patience for the return ride.
Skip it if you expect a guided tour, guaranteed hotel-door pickup, or a perfectly timed coach day. For the right kind of visitor, the simple formula works well: ride north, choose your own route, enjoy Puerto de la Cruz, and let someone else handle the long drive home.
FAQ
Is this a guided tour of Puerto de la Cruz?
No. You receive free time in Puerto de la Cruz and explore independently. A guide in the town is not included.
What is included in the price?
The price includes transport in an air-conditioned vehicle and hotel pickup and drop-off from selected hotels.
Are food and drinks included?
No. You need to pay for your own food and drinks.
Is admission to Lago Martiánez included?
No. Admission to Lago Martiánez is not included in the tour price.
Is Playa Jardín free to visit?
Yes. The listed admission for the Playa Jardín beach complex is free.
Where is pickup available?
Pickup is available in southern areas including El Médano, Golf del Sur, Costa del Silencio, Los Cristianos, Las Américas, Callao Salvaje, Playa Paraíso, Playa San Juan, Alcalá, Playa de la Arena, Puerto Santiago, and Los Gigantes.
Is pickup available every day from Los Gigantes and Puerto Santiago?
No. Pickup from Los Gigantes and Puerto Santiago is listed only on Monday, Wednesday, and Friday.
How late can I cancel for a full refund?
You can cancel at least 24 hours before the experience start time for a full refund. Cancellations inside 24 hours are not refunded.
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